Policy index

Table of contents for policy lookups. Each entry: slug, one-line summary, last updated. The agent reads this index from the system prompt, picks a slug, calls get_policy(slug) to fetch the full file.

Events & tickets

• event-ticket-policy — Cancellations, transfers, DM cancellations, late arrivals. 2026-05-03.

Store

• store-hours — Open hours and location. 2026-05-03.
• return-policy — Returns, exchanges, online orders, gift returns. 2026-05-03.

Membership

• membership-policy — Tier rules, benefits, signup. TBD.

Orders

• special-order-policy — Custom and special-order terms. TBD.