Platform Pricing — B2B for Shops

Pricing model for the shop-facing platform (loyalty + allocation coordination). Separate from consumer-facing membership pricing (see membership-platform).

Context

The platform has two value layers that shops pay for:

  1. Loyalty/membership engine — the Guild product (POS integration, gamified loyalty, events, member portal)
  2. Allocation coordination — the network effect play (sales data sharing → better inventory allocation → tier-2 distribution)

Layer 1 is the wedge. Layer 2 is the moat. Pricing should work for layer 1 alone and scale naturally as layer 2 comes online.

Pricing models considered

% of GMV

  • 0.5–1% of total shop revenue
  • Pros: scales naturally with shop size, simple
  • Cons: taxes revenue the platform didn’t help generate (impulse walk-in buys, etc.)

% of sourced-through-platform sales

  • Only charge on inventory purchased through the coordination network
  • Pros: directly tied to value delivered
  • Cons: hard to track end-to-end, shops can game by attributing sales elsewhere, requires POS pipeline control

% of purchase orders placed through platform

  • Charge based on what they ordered through the network, not what sold
  • Pros: clean — we know exactly what was sourced through us, no POS dependency for billing
  • Cons: shop pays even if product doesn’t sell

Flat tiered subscription (current recommendation)

Simplest model. No tracking complexity, no gaming, predictable for the shop.

TierShop size (annual revenue)Price
Small<$250K$99/mo
Medium750K$179/mo
Large$750K+$299/mo

Revenue self-reported or verified via POS connect.

Why flat tiers for now

  • Variable pricing requires controlling the purchase order → sale pipeline end-to-end — we don’t have that yet
  • % models are easy to abuse or hard to track without deep POS integration
  • Flat tiers are simple to sell, simple to bill, and remove friction from onboarding
  • Bookmanager (the incumbent comp) charges ~2,148/yr) is right in that range

When to switch to variable

Variable pricing becomes natural when we become the tier-2 distributor. At that point:

  • We literally invoice shops for inventory
  • The “platform fee” is just margin on the transaction
  • No separate pricing model needed — we are the vendor
  • The flat subscription could become a “network membership” fee on top of transaction margin

Comps

Bookmanager

  • ~$7K upfront (Year 1)
  • ~$2K/yr ongoing (maintenance + Titlelink + Pubstock + Webstore)
  • 1% transaction fee on online sales
  • The standard for indie bookstores — shops are already comfortable paying this

Phil (Victory Point) — pricing signal

  • Would pay $100/mo minimum for full suite (loyalty + events + distro)
  • Would pay $500–1K/yr for allocation coordination alone
  • Said $1K/yr is too low if the value is real — needs to be comparable to Bookmanager
  • At $X/mo: “idk if the value’s there — would need more volume to scale”
  • Victory Point likely 299/mo = $3,588/yr

Ballpark: $300K/yr game store

MetricEstimate
Avg transaction~$25
Transactions/yr~12,000 (~33/day)
Line items/yr~18,000–24,000
Active SKUs~2,000–5,000
Distro purchase events~50–100/yr

At Small tier: 1,188/yr. Comparable to Bookmanager’s ongoing cost for a similar-sized shop.

Revenue projections (napkin math)

Shops on platformAvg monthlyAnnual revenue
10$150$18,000
30$170$61,200
100$180$216,000
500$190$1,140,000

Blended average assumes mix of tiers. 30 shops at ~$170/mo avg is enough to cover one person’s salary and infra costs.

Open questions

  • Should loyalty (Guild) and allocation coordination be priced separately or bundled?
  • Annual discount (pay yearly, get 2 months free)?
  • Free tier / freemium for data-only participants (share sales data, no allocation coordination)?
  • Onboarding fee for POS integration setup?